Customer: A person who purchases a commodity or service.
Client: A person who is under the protection of another.
My clients are under my protection. - Gaurav Chandra
What do you mean protection?
It means that I am available promptly to help you out with technology and save money. I will always keep your interests in mind when I suggest something. There are various ways in which freelancers and companies earn money and one is affiliate fees. They will always sell you those servers, sms packs etc. where they get a commission even if the service is bad. I don't follow this model and I protect you from these bad service companies when I suggest you a service.
It means that I understand what you need even if you are not able to put it in words.
Can you give an example?
One of the clients came to me after getting some website made from a services company. The company sold him a server which was costing him Rs. 10,000/- every month that too for a website which was under development and did not have any traffic. He had already spent 1L in last year unecessarily. When I got to know about this, I immediately told him to stop paying for this server and move on to a cheaper option because he was oversold and the company was getting their cut in return. He did not need this much fire power and since, he was non-technical, he blindly trusted the company's words. He could not put it in words that he does not need so much power. That company took advantage of this and sold him a not needed product. Most of the companies and individuals continue to do this as they want to earn as much as possible. Look around you, this is happening.
I protected my client from overcharging and saved money for him. A small example of how I think.
I also could have sold him something similar and continued to earn money on it but no, I don't do this. I don't want to earn one time large profit at the cost of making a fool of my client. I want that my client should be able to save money, get good results, achieve the goals and come back to me again & again over the lifetime so that I continue to serve him/her.
If I behave like other companies or individuals, I would not be able to forge a lifetime of relationships with my clients.
If you decide to work with me, you will always be under my protection.